Configure email accounts on managed devices

Related Video: Account Management: Email Configuration

To add an email account to a device:
1. Select the Devices tab in top navigation.
2. Select one or more device names from the list.
3. In the right panel, choose Accounts.
4. To add a new email account to the device:
  1. Click Add.
  2. In the Account Configuration Library view that appears, select the email configuration from the Library.
  3. Click Add to Device.
    During the account configuration process, the 'User Name' in Exchange populates the end user's login name. The 'User Display Name' in Google populates the user's name in the to/from line of emails they send and receive.
  4. Click Save.
    Android devices require the Gmail app to be installed in order to use the email account configurations.
To remove an account from a device:
1. Select the Devices tab in top navigation.
2. Select one or more device names from the list.
3. In the right panel, choose Accounts.
4. Select the account to remove.
5. Click Remove, then Confirm Remove.
  When a configuration is deployed to a device, the device user will be prompted for a password for authentication.
  Deleting an account configuration from a device will remove it from the selected device only.
To add an email account to a device using policies:
1. Select the Policies tab in top navigation.
2. Complete one of the following steps:
  - To create a policy, click Add New.
  - To edit an existing policy, click the policy to open the policy details.
3. In the Applies To tab, select one or more labels associated with target devices. For more details about labels, see Using labels to group similar items.
4. In the Resources tab, click Add Resources to open the drop-down list, and then click Accounts.
5. Select the email account that you want to associate with the policy and then slide the Link toggle to link/unlink the resource.
  1. To link the account to policy, slide the Link toggle to right. The color of the toggle changes to green indicating the resource is linked.
  2. To unlink a previously linked account, slide the Link toggle to left. The color of the toggle changes to red indicating the resource is unlinked.
6. (Optional) In the Options column, click the icon to open Resource Options dialog. Select one of the following Compliance Type:
  1. Include - Select this option to include the resource when determining the compliance status.
    NOTE: By default, all the Resources in a policy are included in compliance checks.
  2. Exclude - Select this option to exclude the Resource when determining the compliance status.
7. Click Add Resources to associate the item to the policy. You can view the resource in the Resources pane.
8. Click Push Resource to deploy the added account to the target devices or users.